Privacy Policy

Your privacy is important to us. This policy explains how PKL Media collects, uses, and protects your personal information.

Last Updated: January 5, 2024

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number, mailing address
  • Business Information: Company name, property details, lot size, location type
  • Project Details: Service interests, timeline, budget range, specific requirements
  • Communication Records: Messages, call logs, meeting notes, consultation records

Automatically Collected Information

  • Website Usage: Pages visited, time spent, click patterns, referral sources
  • Device Information: IP address, browser type, operating system, device identifiers
  • Analytics Data: Traffic patterns, user interactions, conversion metrics

How We Use Your Information

We use your information to:

Service Delivery

  • Provide consultations and assessments
  • Develop custom advertising strategies
  • Manage installation projects
  • Deliver ongoing support and maintenance

Communication

  • Respond to inquiries and requests
  • Send project updates and reports
  • Provide customer support
  • Share industry insights (with consent)

Information Sharing

We do not sell your personal information. We may share information in these situations:

Authorized Sharing

  • Service Providers: Trusted partners who help deliver our services (installers, analytics providers, payment processors)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit permission for specific purposes

Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • SSL/TLS encryption
  • Secure database storage
  • Regular security audits
  • Access controls and authentication

Operational Safeguards

  • Employee privacy training
  • Limited access on need-to-know basis
  • Regular data backup procedures
  • Incident response protocols

Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request copies of your personal information we hold
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request transfer of your data to another service provider
Opt-out: Unsubscribe from marketing communications at any time

Cookies and Tracking

We use cookies and similar technologies to improve your experience:

Cookie TypePurposeDuration
EssentialWebsite functionality, securitySession
AnalyticsUsage patterns, performance optimization2 years
MarketingPersonalization, ad targeting1 year

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, contact us:

Privacy Officer

Email: privacy@pklmedia.com
Phone: +1 (555) PKL-MEDIA
Address: 123 Innovation Drive
Tech City, TC 12345

Response Time

We will respond to privacy requests within 30 days. For urgent matters, please call our privacy hotline.

Questions About Our Privacy Practices?

We're committed to transparency and protecting your privacy. Contact us if you need clarification on any aspect of our data practices.